At Bounty, we strive to prepare and dispatch orders efficiently. The information below explains our shipping coverage, processing times, delivery estimates, tracking, and procedures for common delivery issues.
Shipping Availability
We currently ship orders to valid delivery addresses within the United States.
Customers are responsible for entering a complete and accurate shipping address at checkout.
Order Processing
Orders are typically prepared within 1–2 business days, Monday through Friday, excluding U.S. public holidays.
Processing begins once payment has been successfully confirmed. Orders placed on weekends or holidays will generally begin processing on the following business day.
Delivery Time
After processing and shipment, standard carrier delivery generally takes 4–6 business days.
Delivery estimates are not guaranteed and may be affected by:
- Carrier delays
- Severe weather
- Holidays
- High shipping volumes
- Incorrect or incomplete addresses
- Other circumstances outside our reasonable control
Shipping Charges
Any available shipping methods and applicable fees will be displayed at checkout before payment is completed.
If your order qualifies for free shipping, the applicable option will be shown during checkout.
Order Tracking
Tracking information will be provided after your order has shipped, when available.
Please allow some time for the carrier to register the package and display the initial tracking information.
Address Changes
Please carefully check your shipping address before submitting your order.
If you discover an error, contact us as soon as possible. We will make a reasonable effort to update the address before shipment, but changes cannot be guaranteed once an order has been processed or dispatched.
Bounty is not responsible for delivery issues resulting from incorrect or incomplete customer-provided address information.
Damaged or Incorrect Packages
If your order arrives damaged, contains an incorrect product, or is missing an item, please contact us promptly.
We may request photos or order details to investigate the issue. For eligible problems caused by our fulfillment or shipping process, we will provide an appropriate resolution in accordance with our Refund Policy.
Lost or Delayed Shipments
If tracking indicates that a package was delivered but you cannot find it, please first check around your delivery location and contact the carrier.
If the package still cannot be located, contact our customer service team and we will assist with reviewing the available shipment information.
Order Cancellation
Cancellation requests should be submitted before shipment.
Once an order has been dispatched, cancellation may no longer be possible. Eligible returns or exchanges will then be handled according to our Refund Policy.
Contact Us
For questions about shipping, delivery, tracking, or your order, please contact:
Store Name: Bounty
Email: support@bountv.shop
Phone: +1 (912) 997-1275
Address: 8th Street, Augusta, GA 30901, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (America/New_York).