Welcome to Rolluna. These Terms of Service apply to your use of our website and any purchases made through our online store. By accessing our website, placing an order, or using our services, you agree to these Terms and the policies available on our website.
1. Website Use
You may use our website only for lawful purposes and agree to provide accurate and up-to-date information when placing an order or contacting us.
You may not use the website to violate laws, interfere with its operation or security, introduce malicious code, impersonate others, obtain unauthorized access, misuse personal information, copy website content without permission, or engage in fraudulent or abusive conduct.
We may limit or terminate access where we reasonably believe these Terms have been violated.
2. Products and Information
We make reasonable efforts to keep product descriptions, images, prices, specifications, and availability accurate. Product colors or appearance may vary depending on your screen or device.
Product information, pricing, and availability may change without prior notice. Rolluna may correct errors, update information, limit quantities, discontinue products, or decline orders when reasonably necessary.
3. Orders
Submitting an order is a request to purchase the selected products. An order becomes accepted after payment has been successfully processed and the order has been confirmed.
We may cancel or decline an order due to pricing or product-information errors, unavailable products, suspected fraud, incorrect information, or other legitimate reasons. If payment was already collected for a canceled order, the applicable amount will be refunded.
Please review your order carefully before completing checkout.
4. Pricing and Payment
Unless otherwise stated, prices are listed in U.S. dollars (USD).
Prices and promotions may change without notice. The price applicable to your purchase is the amount shown at checkout when the order is submitted.
Any applicable taxes or shipping charges will be displayed during checkout. You are responsible for providing accurate payment information and using a payment method you are authorized to use.
5. Shipping and Delivery
Rolluna ships to valid delivery addresses within the United States.
Orders are generally processed within 1–2 business days, followed by an estimated 4–6 business days for standard delivery after shipment.
Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, address problems, high shipping volume, or other circumstances beyond our reasonable control.
Please see our Shipping Policy for additional details.
6. Cancellations, Returns, and Refunds
Cancellation requests should be submitted before an order is shipped. Once an order has been dispatched, cancellation may no longer be possible.
Returns, exchanges, and refunds are subject to our Refund Policy. Opened or used hygiene-related products may generally be excluded from change-of-mind returns, except where otherwise required by applicable law.
7. Intellectual Property
Website content, including text, photographs, graphics, logos, product descriptions, designs, and other materials, is owned by Rolluna or its applicable licensors and protected by intellectual-property laws.
You may access the website for personal and lawful use. Copying, reproducing, modifying, distributing, publishing, selling, or commercially using our content without prior written permission is prohibited.
8. Third-Party Services and Links
Our website may contain third-party services, tools, or links to external websites. These services are operated independently, and Rolluna is not responsible for their content, availability, security, or privacy practices.
Your use of third-party services is subject to their applicable terms and policies.
9. Website Availability
We make reasonable efforts to maintain website availability but do not guarantee uninterrupted, secure, or error-free operation.
Access may occasionally be affected by maintenance, technical issues, security events, or other circumstances beyond our control.
10. Disclaimers and Liability
To the fullest extent permitted by law, our website and services are provided on an “as available” basis.
Rolluna does not guarantee that all website information will always be complete, accurate, secure, or uninterrupted.
To the extent permitted by applicable law, Rolluna will not be liable for indirect, incidental, special, or consequential losses resulting from your use of the website or services.
Nothing in these Terms excludes or limits consumer rights that cannot legally be excluded.
11. Indemnification
To the extent permitted by law, you agree to be responsible for losses, claims, or reasonable costs resulting from your violation of these Terms, improper use of the website, or infringement of another person's or entity's rights.
12. Governing Law
These Terms are governed by applicable U.S. federal law and the laws applicable in the state where Rolluna's business is located, subject to any mandatory consumer protections that apply to you.
Disputes will be handled by a court with appropriate jurisdiction under applicable law.
13. Changes to These Terms
We may modify these Terms from time to time to reflect changes in our business, services, or legal requirements.
The revised version will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by law.
14. Contact Us
If you have questions regarding these Terms, your order, or our services, please contact us:
Store Name: Rolluna
Email: support@rolluna.shop
Phone: +1 (912) 997-1275
Address: 8th Street, Augusta, GA 30901, United States
Customer Service Hours: Monday–Friday, 9:00 AM–5:00 PM (America/New_York).